Mail Snapshot FAQ

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What are mail snapshots? maintains limited backups of some customer information. These are "snapshots" of what that information's status (represented as files on our system) is at the time the snapshot is archived. More information about the Snapshots system is available at Retrieving Files From Snapshot Backups.

Users comfortable using a shell account may restore files by themselves using shell access or by calling support. Please note that email-only accounts do not have shell access.

Messages deleted via the POP3 protocol can be recovered through the method described in the Restore Deleted Email Messages article.