Getting Started

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Getting Started FAQ List

Answers List

How do I join

You can sign up online with your credit card using our online signup form. If you would prefer to pay by check, you can:

  • Print out the appropriate Registration Form (available through each service's sales page), Fill it out, sign it, and mail it with payment to:, Inc
    2260 Apollo Way
    Santa Rosa, CA 95407
  • Or fax the completed form with credit card number to: (707) 547-2199
  • You can also call us and have a form mailed or faxed to you. (707) 522-1000

Where can I find the settings for my account?

A quick reference guide including server names, addresses, and contact information can be found here. Dialup numbers for modem connections can be located quickly using our POPfinder. If you sign up for a DSL or ISDN account with static IP addressing, your network information will be sent to you at your email address.