IOS 5 & 6 Mail Setup

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IMAP Mail Setup

To learn about the advantages of IMAP versus POP mail setup, our CEO Dane Jasper has written a blog post explaining the differences.

  • Tap the gray Settings icon (it has a picture of gears on it).

Iphone5mail settings.png

  • Scroll down a little to Mail, Contacts, Calendars and tap it.

Iphone5mail mcc.png

Iphone5mail mcc2.png

  • At the top, tap Add Account

Iphone5mail addacct.png

  • Scroll down two more options and tap Other.

Iphone5mail accttype.png

Iphone5mail accttype2.png

  • At the top, under Mail, tap Add Mail Account.

Iphone5mail mailacct.png

Iphone5mail mailacct2.png

  • For Name: Tap it and put in your first and last name. Example: Al Dente
  • For Address: Put in your Sonic.Net email address. Example: al.dente@sonic.net
  • For Password: put in your Sonic.Net password that goes with this email account.
  • For Description: It may already say ‘Sonic.” Put in your Sonic.Net email address again. . Example: al.dente@sonic.net .
  • In the upper right, tap Next (blue button).
  • There’s a big blue button at the top that says IMAP. Leave as:

Iphone5mail imap.png

  • The first few fields are already filled in (from the previous step): Name, Address and Description.
  • About halfway down the screen, under the Incoming Mail Server section:

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  • For Host Name: type imap.sonic.net (all lowercase)
  • For User Name: enter your Sonic.Net username (WITHOUT @sonic.net). Example: al.dente
  • For Password: It will probably already have the password which you entered previously.
  • Under the Outgoing Mail Server section:

Iphone5mail outgoing.png

  • For Host Name: type mail.sonic.net (all lowercase)

Entering the username and password under the Outgoing Mail settings is optional, but highly recommended.

  • For User Name: enter your Sonic.Net username (WITHOUT @sonic.net). Example: al.dente
  • For Password: It will probably already have the password which you entered previously.
  • At the top right, tap the blue Next button. It’s going to verify the account.
  • On the next screen, at the top right, tap Save.

Iphone5mail save.png

It will return you to the list of email accounts. You should see your Sonic.Net email address in the list at the top.

You’re not done yet!

Additional settings (Recommended)

  • Tap your newly added Sonic.Net account, to take you back into its settings:

Iphone5mail additional.png

  • At the top, under IMAP, next to Account, tap your newly added Sonic.Net account again.

Iphone5mail additional2.png

Additional Outgoing Server Settings

Some of these settings will already be set. These are recommended to help you send mail while you are off our network, and to send your password securely.

  • Scroll down to SMTP, and tap it:

Iphone5mail smtp.png

  • Under Primary Server, tap mail.sonic.net:

Iphone5mail smtp2.png

  • Server should be ON.
  • Under the Outgoing Mail Server section:

Iphone5mail smtp3.png

  • Host Name should be mail.sonic.net (all lowercase)
  • User Name and Password is optional on the ourgoing settings but HIGHLY RECOMMENDED for sending mail while you are off our network.
  • For User Name: Enter your Sonic.Net username (without @sonic.net after it). Example: al.dente
  • For Password: put in your Sonic.Net password that goes with this email account.
  • Use SSL: tap it once to turn it ON. Highly recommended for transmitting your password securely.
  • Authentication: should be Password
  • Server Port: We recommend using port 465 or 587 as follows:
  • If you use port 465, port 465 requires SSL to be on or it will not work.
  • If port 465 is not working, you can use 587 (with or with out SSL on), but to use it you must enter the username and password just above it (which is recommended anyway).
  • In the upper right, tap Done.
  • In the upper left, tap Account to return to the previous screen:

Iphone5mail advanced.png

  • At the bottom, below SMTP, tap Advanced.

Additional Incoming Mail Settings

Under the Incoming Settings section (towards the bottom):

Iphone5mail advancedincoming.png

  • Use SSL: SSL should be ON, to send your password securely.
  • Authentication: Set to Password
  • IMAP Path Prefix: set to INBOX (all in capital letters)
  • Server Port: If SSL is on, the port number should be set to 993 (a secure port). If SSL is off, this will default to port 143.
  • In the top left corner, tap Account (blue button).
  • In the top right corner, tap Done to save (in blue), or Cancel (on the left side) to discard the changes.
  • Press the Home button to return to the Home screen. You’re done.

IMAP Troubleshooting Tips

  • If you only see the Inbox in the list of Mailboxes, make sure your IMAP path prefix is set to INBOX (in the Advanced settings on your mail settings screen).

Other things to Set

Some tips:

Under Mail, next to Show: the mail application is set to show the 50 most recent messages. Your choices on an iPhone or iPod Touch with iOS 5 on it are: 100, 200, 500, or 1,000 most recent messages. Set it to higher than 50.