Installation Policy

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Residential and Small Business

Fusion X1 Single-Line Residential DSL Service

Once AT&T has delivered the lines to the residence, if a Sonic installation is necessary to complete service delivery there will be no charge.

Fusion FTTN Residential DSL Services

All residential FTTN services are installed by AT&T at no charge with order.

Residential Gigabit Fiber Services

All residential gigabit fiber services have a free installation.

Sonic Voice-Only Phone Service

You have the option of attempting to install this service yourself or choose a Sonic installation for $150. If you opt for a self-install, but you are unable to install the service yourself and need us to install it for you, you will be charged $150.

Fusion X2 Bonded Residential DSL Service

We're happy to ship your equipment to you if you'd like to install this yourself. But installation of this service is a little complicated, so we strongly recommend you let our professional technicians install it for you for $99. If you opt for a self-install, but you are unable to install the service yourself and need us to install it for you, you will be charged $99.

Small Business FTTN, Bonded DSL Services, and Fiber Services

All small business services have a mandatory $150 installation charge.