Sonic Mobile Communicator

From SonicWiki
Jump to: navigation, search

The Sonic Mobile Communicator (SMC) is an app that enables you make use of your Sonic IPBB or Sonic Gigabit phone line on your mobile devices.


Getting Started

Setting up SMC is easy. First, start by logging into your account at and navigating to Voice. Once there, click on the phone number you want to get SMC set up on. This will bring you to CommPortal, where you can modify all your phone settings. The first thing you will want to do is hit the checkbox next to Enable Sonic Mobile Communicator right below the CommPortal box and hit Update. Now we are going to go to Settings and then Account. Click on Change for Account Password and set a password for logging in to SMC.

Once in Settings and Account, click Change next to Account Password. Create a password for logging into SMC and hit Confirm. Your SMC password is now set!
Mikenaccession001.png Mikenaccession002.png Mikenaccession003.png

The next still will be to download SMC on your mobile device. For Apple devices, this will be in the Apple Store - while for Android devices this will be in the Google Play store. Searching for Sonic Mobile Communicator should show the application as the first option.

Searching for Sonic Mobile Communicator

should give you the SMC app as the first option.


Once you download, install and open the SMC app, you will be prompted to log in with your SMC username and password. The username will be your phone number (no punctuation or spaces; for example 7075221000) and the password you set up during the first step.

Welcome to the Sonic Mobile Communicator! Log in with SMC username and password.
Mikenaccession006.png Mikenaccession009.png

After logging in you will be brought to SMC default homepage - the contacts page. SMC pulls contacts from the SMC server, contacts entered into CommPortal and contacts on your mobile device. Hitting the three horizontal lines on the top left will bring up the directory and allow you to navigate through the app.

This is the Contacts page. The icon in the top left will open the directory.
Mikenaccession011.png Mikenaccession012.png

Congratulations! You have successfully installed Sonic Mobile Communicator. If you have any questions or concerns, please don't hesitate to let us know at or try asking our community at where employees and customers both come together and provide help.