Wireless Setup

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If you're facing the LED panel on the front of the gateway, your settings are printed on the left side.

Wireless Setup

The following is a brief guide to help you locate your wireless settings and use them to join your network wirelessly.

If you get stuck at any point along the way, please contact Support.

Wireless Key

You can find your wireless information on the side panel of your Sonic provided gateway. You will need to know the SSID and Wi-Fi key to join the wireless network from any computer, tablet or mobile phone. The default system password is required to customize your settings.

Here is a label up close:

Wifi-label.png

Windows Setup

Choosing your wireless network on Windows 10.
  1. If you're using a Windows device, click on the wireless icon located in your System Tray, at the bottom right hand corner of your screen (pictured right). From the list of networks that appears, select the one that matches the SSID printed on the side of your modem and click Connect.
  2. You'll be prompted to enter a network security key. This is the as the Wi-Fi key listed on the side of your modem.
  3. After entering your wireless key, click Next. If you haven't entered in the correct number of characters for your Wi-Fi key, you will not be able to press Next.
  4. That's it! The dialog box should disappear, and the wireless icon in your system tray should now look white instead of gray to indicate that you're connected.


Apple OS X Setup

Choosing your wireless network on Mac OSX 10.10.
  1. If you're using a Mac running OS X, click the Airport icon located on the menu bar at the top right hand side of the screen (pictured right). From the drop down list that appears below the icon click the network name that matches the SSID printed on the side of your modem.
  2. You'll be prompted to enter a password. This is the Wi-Fi key listed on the side of your modem.
  3. After entering your wireless key, click "Join." If you haven't entered in the correct number of characters for your Wi-Fi key, you will not be able to press Next.
  4. That's it! The dialog box should disappear, and the Airport icon on your menu bar should now look black instead of gray to indicate that you're connected.